New Patient Coordinator (Waukegan) at Orthodontic Experts Management LLC

Waukegan, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

17.0

Posted On

20 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Coordination, X-Ray Taking, Photography, Scanning, Sterilization, Teamwork, Communication, Bilingual, Computer Skills, Customer Service, Insurance Knowledge, Marketing Participation, Record Keeping, Time Management, Problem Solving, Attention to Detail

Industry

Hospitals and Health Care

Description

Description About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence, we are a community committed to making a difference in the lives of our patients. We are looking for the best of the best to join our team as a New Patient Coordinator. We currently have 29 offices in the greater Chicagoland area, Wisconsin, Indiana and Indianapolis. This year we are on track to open additional offices! Our core Values consist of the following: Accountability Continuous Improvement Inclusion Integrity Respect Teamwork Transparency Job Description: You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient. Duties include but are not limited to: Taking clear x-rays. Taking clear photos. Taking accurate scans for retainers. Assisting in sterilizing equipment. Maintaining clean working environment (not limited to picture & X-ray area). Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC. Assist in meeting and/or exceeding monthly and annual clinic goals. Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics. In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks. Participate in Marketing Events Other tasks as assigned. Requirements High School Diploma/ GED New Patient Coordinators should have the ability to work independently, and in a team setting. Computer skills New Patient Coordinators should have the ability to travel & transport self to other practice locations. Minimum 6 months Chairside experience. Bilingual - Spanish Working Hours/ Location: Monday – Wednesday 8:45am – 5:00pm Thursday & Friday 6:45am – 3:00pm 2 Saturdays per month Two 9:45 am to 6:00 pm shifts per month Full-time Rate of pay - $17.00 hourly Travel availability to Mundelein Benefits (for our full-time employees): Paid Training Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic) Clinical Bonuses Paid Time Off Holiday Pay Medical, Dental, Vision, and Life Insurance Accident Insurance Short-Term Disability Long-Term Disability Employee Assistance Program Health Savings Account Dependent Care Account 401(k) and matching Pet Insurance Tuition Assistance Program Identity Theft Protection MetLife MetLaw Legal Insurance Transit Reimbursement - Commuter Account Free and discounted Orthodontic Treatments

Responsibilities

The New Patient Coordinator will greet new patients, take records such as pictures and x-rays, and assist in setting treatment plans. They will also work with the Treatment Coordinator to ensure patient case acceptance and participate in marketing events.