New Patient Navigator at Community Health Care, Inc.

Canal Fulton, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Information Collection, Insurance Verification, Health History, Appointment Scheduling, Coordination, Patient Education, Policy Communication, Liaison, Barrier Identification, Documentation, Record Keeping, Communication, Interpersonal Skills, Organizational Skills, Multitasking, Attention To Detail

Industry

Hospitals and Health Care

Description

Description New Patient Navigator Job Details Job Type Full-time Canal Fulton, OH Description JOIN OUR TEAM! Community Health Care is a privately owned corporation that has a 39-year history of providing our patients with the highest quality of innovative, comprehensive health care, and health care services, that are compassionate, support, personal, convenient, and cost effective. We are actively engaged in the communities that we serve and strive to recruit the finest staff possible, giving maximum support and encouragement to foster growth and pride in the organization. The New Patient Navigator serves as the first point of contact for new patients. This role ensures a smooth onboarding process by helping patients understand their care options, scheduling initial appointments, assisting with paperwork, and removing any barriers to care. Key Responsibilities: Collect and verify patient information, insurance details, and health history. Schedule initial appointments and coordinate with office and other departments. Provide patients with clear information about our services, providers, and policies. Educate patients on what to expect as a Community Health Care patient. Act as a liaison between patients, providers, and administrative staff. Identify and address potential barriers to care (e.g., transportation, language, forms). Maintain accurate documentation and patient records. Qualifications: High school diploma or equivalent required; associate or bachelor’s degree preferred. Experience in a healthcare or customer service setting strongly preferred. Excellent communication, interpersonal, and organizational skills. Ability to multitask in a fast-paced environment while maintaining attention to detail. Empathetic, patient-focused, and culturally sensitive. Proficient with computers and electronic health records (EHR) systems. Benefits: Excellent Medical insurance 401(k) and Roth 401(k) 401(k) employer match Dental insurance Term Life Insurance Vision insurance Wellness benefits Paid time off Personal days Short term disability Long Term disability Paid holidays Employee assistance program

Responsibilities

The New Patient Navigator acts as the initial contact for new patients, ensuring a smooth onboarding process by explaining care options, scheduling appointments, and assisting with necessary paperwork. Key duties include collecting patient information, coordinating appointments, educating patients on services, and addressing potential barriers to care.