New Patient Referral Representative at PANGEA GmbH

Columbus, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

0.0

Posted On

05 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Communication Skills, Computer Skills, Relationship Building, Flexibility, Problem Solving, Time Management

Industry

Description

Description Southeastern Cardiology Associates, Southeastern Gastroenterology Associates, and SBD Medical Solutions strive to deliver the best care possible through a team approach. From check-in to check-out, each employee participates in delivering the highest quality of care and attention in the Southeast. Our commitment to our patient is that we will treat them like family. We are compassionate and considerate. We are passionate about advancements in technology and patient care. We are educators and good listeners. We believe that qualified specialty care is not hard to find. However, we think that embedding a world-class group of specialists within a team that is committed to treating the patient and their loved ones is what truly sets us apart. Our job is not done when the condition is diagnosed and treated appropriately. We consider the mission accomplished when we have treated the problem and our team has communicated effectively with the patient and their loved ones. Above all, we are here to serve our patients and their families. Our team of specialized physicians, mid-levels, nurses, technicians, and staff are committed to providing the highest level of service – this team approach truly sets us apart. Responsibilities: Subject matter expert on in office scheduling Works closely with outside referring provider offices to establish and maintain productive relationships Ensures complete and accurate patient registration, including patient demographic and current insurance information Coordinates with referring providers and offices to receive necessary medical records in a timely manner, prior to the patient’s office visit Maintains ongoing tracking and appropriate documentation of referrals to promote team awareness and ensure patient safety Schedules all incoming office visit and testing referrals promptly Answers incoming calls promptly and politely Completes interoffice tasks to include, but not limited to, telephone encounters, actions, etc. Other duties as assigned Requirements Education and Qualifications: High school graduate or GED equivalent Job Skills: Demonstrates the ability to achieve accuracy and consistency with attention to detail when entering demographic information and confirming insurance Demonstrates excellent verbal and written communication skills Demonstrates proficient computer/electronic medical record system usage skills Exhibits an ability to adapt to unpredictable situations within the work setting; ability to remain flexible Demonstrates excellent relationship building skills and ability to network with other offices and teams (internal and external) Corporate Culture Expectations Demonstrates the office Corporate Culture at all times with colleagues, providers, outside offices/vendors, patients, and their family members. Consistently portrays a positive attitude; excels in individual role while creating a culture of teamwork and cooperation; puts the patient/family first and regularly seek opportunities for self-improvement as well as operational improvement. Core Competencies Approachability, Compassion, Customer Focus, Dealing with Ambiguity, Decision Quality, Ethics & Values, Integrity & Trust, Motivating Others, Peer Relationships, Drive for Results, Listening Functional Competencies Composure, Listening, Organizing, Patience, Problem Solving, Technical Learning, Time Management, Understanding Others

Responsibilities

The New Patient Referral Representative is responsible for managing in-office scheduling and maintaining relationships with referring provider offices. They ensure accurate patient registration and coordinate the timely receipt of medical records.