New/Used Car Sales Consultant Fairfax

at  DARCARS Automotive Group

Fairfax, VA 22030, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 Jan, 2025Not Specified23 Oct, 2024N/AChinese,Flexible Schedule,Communication Skills,Instructions,Facetime,Customer ServiceNoNo
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Description:

QUALIFICATIONS:

  • Strong communication skills with both customers and DARCARS employees
  • Ability to speak multiple languages (Spanish and Chinese) is a plus!
  • Demonstrated commitment to customer service
  • Comfortable using video tools, Facetime, etc., to assist customers
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
  • Previous sales experience preferred but not required
  • Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions
  • Be able to work in a fast-paced environment
  • Be a team player
  • Must be able to work a flexible schedule, evenings and weekends
  • Must have a valid driver’s license and acceptable safe driving record
  • High school diploma or equivalent (GED)
  • Must be at least eighteen years of age
  • Must be able to pass pre-employment screen (background)

Responsibilities:

  • Conducts business in a professional and ethical manner
  • Follows DARCARS approach to selling (including but not limited to):
  • Greets customers with a welcoming attitude and listens to their needs
  • Describes operations and features of vehicles matching customer’s needs via in-person or virtually
  • Follows DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)
  • Suggests optional equipment, features, warranties, for customer to purchase
  • Correctly computes and quotes sales price
  • Works with finance team to obtain financing, as needed
  • Completes all necessary paperwork
  • Arranges for delivery and registration of the vehicle
  • Addresses all customer concerns and ensures customer is satisfied
  • Maintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment
  • Must be able to make an effective demonstration ride on a planned route
  • Develop and maintain future prospect and customer follow-up system
  • Participates in all required brand and DARCARS training
  • Utilizes and familiar with online digital retailing selling tools
  • May be required to use video tools to assist customers virtually with car buying process
  • In conjunction with the General Manager, develops personal income goals consistent with DARCARS standards and develops a strategy to consistently meet those goals
  • Complies with DARCARS policies and procedures
  • Other duties as assigned


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Diploma

Proficient

1

Fairfax, VA 22030, USA