QUALIFICATIONS

• Excellent Customer Service Skills.
• Proven record of working with people.
• Strong IT skills are essential for this role.
• Healthcare background is desirable
  Additional Information

Employees of NEC Software Solutions are entitled to the following Company funded benefit:

• A Group Pension Plan with fantastic employer contributions

THIS IS A PART-TIME (22.5 HRS PER WEEK) PERMANENT ROLE SPREAD OVER 3/4 DAYS WHICH INCLUDES WEEKENDS.

Come join us and make a difference in the world!
Discover more at www.necsws.com
Job Description
This role is reporting directly to the Operational Coordinator. Working in a team undertaking the screening of babies in the first few days of their new life, you will be a reliable individual with good communication skills and at ease working with mothers and very young babies. You will be passionate about delivering a family friendly yet professional experience for both mother and baby during the screening process.

MAIN RESPONSIBILITIES:

• To promote a professional, welcoming, and caring environment - endorsing a family friendly approach to care.
• Communicate with and provide information for parents concerning hearing screening – obtain parental consent
• To carry out the hearing screening of new-born babies
• To inform parents of the screen outcome as dictated by Local & National Hearing Screening Programme (NHSP) protocols.
• Record clinical and test data accurately and ensure a timely transfer of information to the manager.
• To ensure patients and families retain their dignity, privacy, and individuality always and maintain the confidentiality of the data.
• Be aware of child protection issues and adhere to local procedures.
• To maintain up to date knowledge of procedures and policies relevant to this post.
• To always ensure the safety and security of equipment and report any problems to the Hearing Screening Operational and Regional Coordinator at the earliest opportunity.
• To take part in a rota to cover sickness and annual leave of colleagues as appropriate.
• To be able to work flexibly when required.