NEXCOM Hospitality Group GENERAL MGR (91-189 ROOMS) at NEXCOM

North Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facility Management, Guest Satisfaction, Supervision, Staff Scheduling, Training, Reservation Processing, Lodging Management System, Inspections, Corrective Measures, Maintenance Coordination, Vendor Relations, Record Keeping, Cash Control, Budget Administration, EEO Compliance, Safety Regulations

Industry

Retail

Description

Job Summary: Manages one or more Navy Lodge Facility to ensure operation standards are within Navy Lodge Program guidelines and standards. The incumbent of this position reports directly to a Navy Lodge Regional Manager. Duties and Responsibilities: Maintains contact with guests to ensure satisfaction. Responds to all inquiries and complaints. Supervises associates and provides adequate staffing for areas of responsibility. Ensures training of associates through Performance Training Program supervises schedules of work approves vacation and coordinates with the appropriate personnel office regarding personnel matters. Processes local reservations reservations through the Central Reservation Center and maintains the Lodging Management System. Conducts inspections of all areas of Navy Lodge operation identifies problems andor deficiencies and implements appropriate corrective measures. Follows up to ensure deficiencies are corrected. Coordinates the alteration minor construction painting and preventive maintenance of Navy Lodge facilities. Maintains liaison with Navy Lodge Program and other activities vendors suppliers and other appropriate authorities within the local area to ensure adequate levels of guest services and to establish maximum vendor relations. Responsible for the proper maintenance of operating records files cash control receipts and the custody of supplies and equipment fixed assets for the Navy Lodge. Ensures compliance with all safety fire and sanitation regulations. Is also responsible for the safetysecurity of Navy Lodge guests and associates. Coordinates service requirements with the Acquisition Manager for those items supplies service and labor which lend themselves to contact negotiation procedures. Develops and administers operating and equipment budgets in conjunction with NEXCOM Navy Lodge Program. Responsible for implementing Navy Lodge Program policies and procedures. Carries out EEO policies and communicates support of these policies to subordinates. Performs other related duties as assigned. The incumbent of this position must file a Financial Disclosure Report OGE Form 450 as required A total of 5 years of experience consisting of the following GENERAL EXPERIENCE 3 years of experience in administrative technical or other responsible work which enabled the applicant to gain a general knowledge of operational practices and procedures skill in dealing with others in persontoperson work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION OF EXPERIENCE 1 year of academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4year bachelors degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE 2 years of progressively responsible experience that provided an indepth knowledge of hotelmotel or institutional management or other related service industry management and operations. Such experience should include background in most of the following procurement of supplies and equipment operational efficiency sanitation internal finance controls budgeting staffing room design and decorating or similar work which demonstrated the knowledge and abilities of the operational area.

Responsibilities

The General Manager is responsible for overseeing the operation of one or more Navy Lodge Facilities, ensuring adherence to Navy Lodge Program guidelines and standards, and maintaining high levels of guest satisfaction. This includes supervising associates, managing operational logistics, coordinating maintenance, and administering budgets.