Looking for a role that fits around your life while making a real difference?Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need--when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.At our Welwyn Garden City site, we currently have availability for both day and night shifts, giving you the flexibility to find a working pattern that fits around your life.To get started, you'll need to complete a comprehensive 6-week training programme, Monday to Friday, 9am-5pmMain duties of the jobYour Role: Make Every Call CountBe the First Point of ContactHandle urgent and non-urgent calls, helping patients get the care they need quickly and safely.Use NHS Pathways with ConfidenceAssess symptoms using NHS Pathways and direct patients to the mostappropriate healthcareprofessional or service.Provide Reassurance When It Matters MostUseyou'relistening and communication skills to offer clear advice andaccurateguidance.About usWhy HUC?Start a Meaningful CareerFor many people, this role is the first step into a rewarding healthcare career.Be Part of Something That MattersYou'll be the voice patients hear when they need help,reassuranceor urgent guidance.Fully Funded TrainingOur comprehensive6-week full-time training programmegives you the confidence and skills you need to succeed.Great BenefitsNHS Pension, NHS Discounts, Wellbeing Hub and more.Supportive Team CultureJoin a workplace where colleagues support each other and succeed together.Make this summer meaningful.Be the voice that helps patients get the care they need.