To gain relevant work based learning within a Business Administration environment to provide a high quality service to internal and external customers. To support and assist in the provision of an administration service and customer service role to the designated department/ward team. This will include developing excellent customer service skills, behaviours and service knowledge when delivering to your customers. Provide services including data input, storage and retrieval of data, filing, handling of post and dealing with telephone enquiries and customers face to face.
Become prepared and knowledgeable within the working environment and work towards gaining a Level 2 Customer Service Practitioner Apprenticeship. At the end of the Apprenticeship be work-ready for an administrative/ customer service role

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