DESCRIPTION

You will be working with our in-house clinical and non-clinical team including close contact with our experienced GPs to support the delivery of the highest quality primary care service to our patients.
Location: Opportunities available locations across South London. https://www.penrosehealth.co.uk/locations
Hours: Ideally full time 37.5 hours per week (weekdays). Part time candidates will also be considered
Salary: £23,809.50 - £25,000 FT depending on experience. Overtime paid if required.

SKILLS, KNOWLEDGE AND EXPERTISE

The right candidate will be

• Meticulous by nature , maintaining a high level of attention to detail across often repetitive tasks .
• Strong organisational skills with the ability to prioritise work and ensure that nothing is missed
• Strong analytical skills to understand written information and be able to extract the relevant details to ensure the task is carried out correctly
• Fast learner who can follow processes and procedures accurately and efficiently
• Good communication skills to work with both the clinical and non clinical teams.

Minimum requirements: Good knowledge of medical terminology, human anatomy, biochemistry, and general medicine. Strong keyboard/computer skills including Word and Outlook . Previous experience working with EMIS clinical system preferred but not required.

Our GP Assistants are responsible for helping to manage the administrative aspects of our patients’ care and some basic clinical aspects for our patients including processing referrals, checking and recording results (urine,blood pressure and ECG) phlebotomy, filing test results, triage of hospital letters , updating patient records and drafting medical reports.

The day to day responsibilities include:

• Understanding and sorting incoming patient letters (either via post or email) to ensure that they are filed correctly and any that require action with the GP/Pharmacist are flagged in a timely manner for action
• Checking incoming lab reports and test results – segregating into normal (for filing) and abnormal (for a GP to check)
• Scan and file all patient information into the patients computerised EMIS records.
• Data entry of relevant patient information from incoming letters, tests and reports (e.g. looking for diagnoses, investigations, results, history, medication etc.)
• Preparing the patients prior to a GP appointment taking a brief history and basic readings in readiness for the GP appointment
• Urine specimen dip tests and labeling of sample bottles
• Blood pressure checks
• Phlebotomy (weekdays only)
• Explaining treatment procedures to patients including arranging any follow up appointments required
• Supporting the nursing teams with immunisations/wound care
• Processing and following up on patient referrals as instructed by the clinical team including 2 week wait urgent cancer referrals and managing and maintaining overall referral workflow on e-RS
• Processing and completing medical report requests with GP’s from patients or third parties
• Summarising at least 5 new patient records daily and ensuring maintenance of medical records summary
• Working according to Practice protocols and Line Manager/Clinical Lead instructions
• Dealing with telephone and online enquiries relating to all of the above tasks
• Attending staff meetings as required