We are seeking an experienced part time Receptionist/Administrator. You will work collaboratively with the wider multi disciplinary practice team to meet the needs of patients and supporting the delivery of policies and procedures.
If you are looking for a new challenge where you see and support patients with their healthcare needs as an integral part of a GP practice then this role is for you.
Giffords Surgery is a VIBRANT , SUCCESSFUL & SUPPORTIVE PRACTICE.

Would you like and employer that ………

• Is invested in looking after its staff and loves to help people develop?
• Believes communication is key. Meets daily for all staff 9 am huddle and mid-morning coffee?
• Is passionate and supportive to its staff and patients?

Then look no further, GIFFORDS Surgery could be for you!
Job Summary:
We are seeking a dedicated Receptionist/Care Navigator to join our team. The Care Navigator will be responsible for assisting patients in accessing healthcare services and providing administrative support.
Responsibilities:
- Assist clients in navigating the healthcare system and accessing appropriate services
- Maintain accurate and up-to-date client records
- Provide clerical and administrative support to the healthcare team
- Conduct data entry tasks accurately and efficiently
- Answer phone calls and respond to inquiries with professionalism and courtesy
- Organise and manage office tasks effectively
- Utilise computerised systems for documentation and record-keeping
The ideal candidate should possess the following skills and experience:-
- Good time management & organisational skills with attention to detail
- Proficient in administration and IT tasks such as data entry and record-keeping
- Ability to type accurately and efficiently
- Excellent phone etiquette and communication skills
- Familiarity with office procedures and equipment
- Competency in using microsoft packages.
- Ability to work under pressure.
- Flexibility and willingness to accept additional responsibilities.
Previous NHS Reception or Admin experience preferred but not essential. Training will be provided.

Please refer the Job description for details