Night Audit at Accor

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

0.0

Posted On

26 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front Office Operations, Night Audit, Guest Relations, Financial Reconciliation, PCI Compliance, Problem Solving, Written Communication, Verbal Communication, Security Monitoring, Reporting

Industry

Hospitality

Description

Company Description Ibis Melbourne Hotel & Apartments are looking for a Part Time Night Audit to join this ever thriving and exciting environment. The Hotel has 250 rooms, Restaurant and three Conference spaces located near the vibrant Melbourne CBD and Queen Victoria Markets. At Ibis Melbourne Hotel & Apartments, our reception is our un-official director of first impressions! You lead with making every person feel welcome and create memorable experience, right from GO! Job Description Join our team as a Night Auditor at Ibis Melbourne Hotel & Apartments! We're seeking a detail-oriented and customer-focused individual to manage our hotel's overnight operations and ensure a seamless guest experience. This role is required to work overnight from 11pm to 7.00am the next day. Oversee front desk operations during the night shift, handling guest check-ins, check-outs, and enquiries with a friendly and professional manner Perform end-of-day reconciliation procedures. Compile Night Audit day pack reports and documents in accordance with PCI Compliance, distributing to specific departments in a timely manner as required Serve as the primary point of contact for guest needs and concerns throughout the night Conduct regular security rounds to maintain a safe and peaceful environment for all guests Prepare comprehensive reports for the day shift team, ensuring smooth transitions between shifts Maintain accurate records of all night audit activities Qualifications What you bring to the table Previous experience in Front Office operations. First Aid certificate would be viewed as favourable. Strong interpersonal and problem solving skills. Exceptional written and verbal communication skills. Additional Information What is in it for you: ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage, Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face) Opportunity to develop your talent and grow within your property and across the world! Job-Category: Rooms Job Type: Permanent Job Schedule: Part-Time

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Manage overnight hotel operations, including guest check-ins, check-outs, and general inquiries. Perform end-of-day financial reconciliation and compile audit reports while ensuring a safe environment through security rounds.