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Night Audit Associate at True North Hotel Group Inc
Moscow, Idaho, United States -
Full Time

Start Date

Immediate

Expiry Date

17 Sep, 26

Salary

0.0

Posted On

19 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Relations, Front Desk Operations, Night Audit, Conflict Resolution, Clerical Skills, Reservation Management, Customer Service, Phone Etiquette

Industry

Hospitality

Description
True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate/Night Auditor to join our team at the Fairfield Inn & Suites in Moscow, ID. We offer awesome benefits and a great family culture.  RESPONSIBILITIES * Serve as the main point of contact for all guest requests and needs from 11:00 pm until 7:00 am. * Greets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas. * Responds to guest questions either in person or over the phone.  * Fulfills guests’ needs, ensuring their stay is as enjoyable as possible; assists with dining, entertainment, and transportation reservations, as needed. * Resolves guest problems/complaints. * Clerical duties include answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing. QUALIFICATIONS * High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred. * Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance. * Experience in hospitality is a plus. We look forward to hearing from you! True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Responsibilities
Serve as the primary point of contact for guests from 11:00 pm to 7:00 am, handling check-ins and requests. Perform clerical duties including managing reservations, answering phones, and resolving guest complaints.