Night Audit/Front Desk Associate at Rocking Horse Ranch Resort and Splashdown Beach

Town of Lloyd, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

21.0

Posted On

10 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Organizational Skills, Communication, Interpersonal Skills, Attention to Detail, Financial Reconciliation, Customer Service, Reservations Management, Report Preparation, Safety Coordination, Guest Interaction, Problem Solving, Time Management, Multitasking, Service Orientation, Knowledge of Rates

Industry

Hospitality

Description

Job Details Job Location: Highland , NY Salary Range: $19.00 - $21.00 Hourly Description Rocking Horse Ranch Resort, an award winning, all-inclusive resort in Highland, NY, is seeking a Night Auditor/Front Desk Associate. You will be responsible for the overnight operations of the Front Desk and Reservations team, including assisting guests with requests and processing the daily audit. This is an overnight position only (9pm-7am). Mandatory CPR and Fire Response training will be provided, as this position is responsible for coordinating any overnight safety response when required. Receive and manage in-bound reservation calls and leads from potential guests, repeat clients, and groups; understand specific guest needs to secure reservations Handle nightly financial reconciliations, balancing cash and payments, and preparing reports to ensure an accurate close of day Ensure each encounter with guests is conducted in a positive service-oriented manner Maintain fluency with resort’s rates, packages, and promotions Provide attentive and courteous service to all guests during check-in, throughout their stay, and at check-out Demonstrate detailed knowledge of all itineraries, activities, and services Interact with and assist other departments as needed Maintain accurate records of financial activity, guest interactions, and incidents Qualifications Qualifications Experience in a hospitality role preferred Availability for overnight, weekend, and holiday schedules Strong organizational, communication, written, and interpersonal skills Impeccable attention to detail and accuracy in financial reconciliation Competitive benefits package for full time employees, including medical, dental, supplemental insurance, profit sharing, 401k, meals, and vacation time.

Responsibilities

The Night Audit/Front Desk Associate will manage overnight operations at the Front Desk, assist guests with requests, and process daily audits. Responsibilities include handling reservations, financial reconciliations, and ensuring positive guest interactions.