Night Audit at IHG Career

Adelaide, South Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

0.0

Posted On

17 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Auditing, Payment Processing, Guest Relations, Problem Solving, Organization, Written Communication, Verbal Communication, Attention To Detail, Analytical Skills, Opera PMS, Concierge Services, Room Service

Industry

Hospitality

Description

Our hotels never sleep. So we are looking for a Night Auditor who shares our commitment to excellence and who thrives in a dynamic, guest-focused environment. you will be responsible for providing overnight front desk services and ensuring the accuracy of hotel financial records for the day. You will play a key role in delivering a seamless guest experience after hours while maintaining hotel operations, security, and service standards. As a Night Auditor, your shift will start 11:00 pm and finish 7:30 am. A little taste of your day-to-day * Assisting the Night Manager in preparing overnight reports, balance the daily transactions and setting up for the day ahead. * Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures * Checking guests in, out and managing any wake-up call requests * Answering phones and dealing with overnight guest queries * Performing other duties such as concierge services, room service and special guest requests * Ensure safety and security of all guests and employees What we need from you * Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. * Ability to problem solve, stay organised and adapt in the moment. * Accounting and mathematics skills for accurate auditing and payment processing * Excellent written and verbal communication skills * Strong attention to detail and analytical skills * Knowledge of Opera is Highly Regarded * Driver's License (Preferred) * RSA and Food Safety Certificates * Availability to work a 7-day overnight roster including weekends and public holidays. What you can expect from us: You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s well-being, including: * Paid birthday leave * Hotel perks like accommodation and food & beverage discounts * Enhanced parental leave * Proactive health days and flexible work options. * Your career journey will be supported through our lifelong development program * IHG Career Milestone celebrations * Transfer of entitlements as you move and grow with IHG. * Access to our discount retail platform that makes your pay go even further Our mission is to welcome everyone and create inclusive teams where we celebrate difference and

Responsibilities

Responsible for providing overnight front desk services and ensuring the accuracy of daily hotel financial records. The role involves managing guest check-ins/outs, processing payments, and maintaining hotel security and service standards.