Night Audit | Part Time at IHG Career

Adelaide, South Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

0.0

Posted On

26 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Night Audit, Opera PMS, Microsoft Office, Financial Reconciliation, Problem Solving, Communication Skills, Time Management, Risk Assessment, Organizational Abilities

Industry

Hospitality

Description

Your day-to-day: Help guests - ensure guests are greeted upon arrival and make time to interact effectively. You’ll be happy to help if a guest needs directions, facilities explained or something as simple as a toothbrush. Ensures that final readings of restaurants and other outlets are taken and balances those reading with the hotel’s property management system Ensures all receipts for the shift are properly recorded, balanced and deposited in the hotel’s drop-safe Prepares revenue journal correctly Posts all daily room charges to guest ledger and ensures that all are correct Support in identification of hazards, evaluation of risks, and design and implementation of hazard control measures. Schedule time for the undertaking of training and other safety tasks. Preparation and delivery of any room service orders received over night. Revenue journal must be balanced with rooms sales recapitulation done by Night Manager (room revenue and occupancy) Summarizes all officer checks to be signed by the Finance Manager Settles all credit cards and balances Summarizes all adjustments or rebates to be signed by the Finance Manager and/or General Manager Reconciles guest ledger in daily basis and reconciles the total to the Front Office Adhere to all CSA responsibilities and accountabilities. Undertake all practical measures to identify, assess, control, train and monitor workplace risks to health & safety for Staff and Guests. Preparation of daily briefing sheet which is used hotel wide as a communication tool for what is happening around the hotel. What we need from you: Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. · Proven communication skills across, phone, email & face to face style interactions · Proficient in the use of Microsoft Office and Opera South Australian Responsible Service of Alcohol certificate Proactive approach, with strong drive for team results and a track record of achievement Problem solving and organizational abilities · Flexible work approach Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent preferred A team player, ability to work in fast paced environment and prioritise your own workload as well as jump in and help your colleagues as needed At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels you’ll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza

Responsibilities

The role involves managing the overnight audit process, balancing revenue journals, and reconciling guest ledgers. Additionally, the position provides guest services, handles overnight room service, and ensures workplace health and safety compliance.