Night Audit (Weekends) at Hilton Rosemont/Chicago O'Hare Hotel

Canonsburg, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Audit Reports, Revenue Management, Expense Management, Guest Relations, Computer Skills, Mathematical Skills, Communication Skills, File Maintenance, Discrepancy Resolution, Safety Standards, Statistical Reporting, Front Desk Operations, Service Standards, Documentation, Team Coordination, Problem Solving

Industry

Hospitality

Description

Description Support Run audit reports and journals from all credit card and computer systems. Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Activities Summary. Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day’s operations. 40% Make corrections and adjustments and handle any computer issues that may arise. Ensure all reports and back-up vouchers are complete and filed properly. Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department. Review and correct discrepancies in the Front Desk System. Coordinate with the front desk closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations. Ability to communicate effectively with guests, vendors, and other associates. Ability to adhere to all applicable Federal, state, local, safety, and health standards. Ability to assist with the design and preparation of statistical reports and presentations as needed. Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed. Ability to accurately reports information. Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required Hotel meetings. Requirements These are required of every associate. Minimum lifting of 20 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, typing. Minimum pulling of 20 pounds. Other duties may be assigned by the immediate supervisor or General Manager. Additional responsibilities specific to you are: Must have a comprehensive knowledge of service standards, guest relations, and etiquette. Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations. Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates. Must have excellent mathematical and computer skills.

Responsibilities

The Night Audit role involves running audit reports, balancing revenue and settlement accounts, and ensuring all necessary documentation is filed properly. Additionally, the position requires effective communication with guests and coordination with the front desk for smooth operations.