Night Auditor at Accor

Long Eaton, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Customer Service, Analytical Skills, Communication Skills, Numerical Skills, Accounting Principles, Team Player, Sales Skills, Problem Solving, Confidentiality, Initiative, Flexibility, Stress Management, Organization, Collaboration, Hospitality

Industry

Hospitality

Description

Company Description Novotel Nottingham Derby is a 4-star hotel located in Long Eaton, between Nottingham and Derby. Also, just off junction 25 of the M1. Offering newly refurbished rooms with king-sized beds as standard also family rooms available, our features which we have a lovely restaurant and a lobby bar. Job Description We are seeking a detail-oriented and customer-focused Night Auditor to join our team in Novotel Long Eaton. As a Night Auditor, you will play a crucial role in ensuring smooth operations during the overnight shift, providing exceptional guest service, and maintaining accurate financial records. Welcome guests and manage the check-in and check-out processes during night hours Handle last-minute reservations and respond to guest inquiries via phone or in person Perform end-of-day accounting procedures, including auditing daily financial transactions and correcting discrepancies Process and verify guest bills, making adjustments as necessary Prepare and distribute daily reports for management review Monitor hotel security and respond to emergencies or guest concerns Assist with any guest requests or issues that arise during the night shift Promote hotel services and amenities to maximize revenue opportunities Collaborate with other departments to ensure seamless guest experiences Maintain cleanliness and organization of the front desk area Qualifications Previous experience in a similar role within the hospitality industry Strong attention to detail and excellent analytical skills Proficiency in Opera and basic accounting principles Outstanding customer service skills with a friendly and professional demeanor Ability to work independently and take initiative during overnight shifts Excellent communication skills, both verbal and written Flexibility to work night shifts, weekends, and holidays as required Ability to handle pressure and remain calm in stressful situations Strong numerical skills and accuracy in financial transactions Team player with the ability to collaborate effectively with other departments Discretion and ability to maintain confidentiality of guest information Basic sales skills to promote hotel services and amenities High school diploma or equivalent; associate's degree in hospitality management is a plus Additional Information The Person: Successful candidates for the position of Night Auditor will be able to work as a team but also work by themselves, communicate with there team but also other team members around the hotel. Handling situations in a polite and professional manner to suit guests needs.

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Responsibilities

As a Night Auditor, you will ensure smooth operations during the overnight shift and provide exceptional guest service. You will also maintain accurate financial records and handle guest inquiries.