The Best Western Plus Service Inn & Suites is seeking a Night Auditor to join our team. Our team members understand the meaning of customer service, are professional, team-oriented, possess good work ethics and are extremely results driven.

APPLICABLE SKILLS

• College diploma or equivalent experience.
• Minimum two (2) years hotel experience preferred, specifically in Rooms Division Department.
• Demonstrated problem solving skills; good judgment and common sense.
• Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.
• Superior written and oral communication skills.
• Excellent organizational and time management skills, with the ability to set priorities for self and others.
• Knowledge of Hotel Operating Systems including Opera, Jonas Chorum (MSI/WINPM), Elevon and/or Freedom Pay
  Job Type: Part-time
  Pay: $16.00-$17.50 per hour

Benefits:

• Company events
• Extended health care
• On-site gym
• On-site parking

Experience:

• Hotel: 1 year (required)

Work Location: In perso

DUTIES:

• Running daily credit card transactions through a settlement process
• Recording daily room occupancy and rate totals
• Recording revenue totals for cash, checks, and credit card transactions
• Generating automated accounting reports for the manager’s review
• Handling 3rd party reservations and ensuring proper processing
• Settling Corporate Accounts and sending reports to those entities for billing purposes
• Running the computer back-up systems
• Ensuring proper video monitoring for surveillance and processing

RESPONSIBILITIES:

• Maintaining the cleanliness of the Lobby & Public Areas
• Greeting Guests, Checking them into their rooms, & Cashiering
• Stocking Linens and Supplies at Front Desk and in other areas of hotel for the following day if needed
• Walking Halls to ensure security of the guests and the building
• Taking out the trash, sweeping, mopping, and other light janitorial duties
• Responding to Emergencies such as guest medical issues, criminal activities that require police, power outages, plumbing issues, OHS, etc.
• Printing and delivering notices to guests
• Setting wake up calls on the phone system
• Providing guests with towels, blankets, pillows, and other personal items as needed
• Assisting in the preparation of the breakfast if needed
• Monitoring additional areas of the hotel (pool, fitness center, vending areas, parking lot, etc.)