Night Auditor at Black Rock Oceanfront Resort

Ucluelet, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

23.0

Posted On

05 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Night Audit, Security Patrols, Financial Reconciliation, CCTV Monitoring, Emergency Response, Accounting, Communication, Interpersonal Skills, Administrative Work, Reservation Management, Conflict Resolution

Industry

Hospitality

Description

We’re looking for someone dependable, detail-oriented, and comfortable working independently at night. This role combines overnight guest service with security responsibilities to help keep the resort safe, support guests with after-hours needs, and ensure financial and operational tasks are completed for the next day. You’ll be part of a team that values integrity, clear communication, and cross-department support. Black Rock Oceanfront Resort is located in Ucluelet on the rugged west coast of Vancouver Island. Surrounded by old-growth forest and the wild Pacific, our team welcomes guests from around the world who come to experience this exceptional place. This role is ideal for someone who: Is dependable, observant, and calm under pressure Communicates clearly and respectfully Works well with minimal supervision Enjoys professional, friendly guest interactions Is comfortable working overnight and outdoors in a coastal environment Can complete walking patrols, physical tasks, and detailed administrative work Has strong attention to detail for accounting and reporting tasks Has some accounting knowledge (asset) In this role, you will: Guest Service & Night Audit Greet and check in arriving guests Respond to guest requests, complaints, or emergencies Answer phones and manage reservations Process invoices and vendor payments Reconcile daily financial reports and ensure all EOD work is complete Write clear and accurate reports Schedule wake-up calls and prepare for the next day’s arrivals Support the Management Team with tasks as required Security & Overnight Operations Conduct regular interior and exterior patrols of guest areas, public spaces, parking lots, and back-of-house areas Respond to noise concerns or security-related situations Monitor CCTV systems, alarms, and building access points Escort guests or staff upon request Ensure doors, windows, exits, and restricted areas are secured Report maintenance issues such as leaks, damage, or lighting concerns Assist with nightly lock-up procedures Communicate with morning and evening teams for smooth handover What you bring: Experience in hospitality, security, or customer service (preferred) First Aid Level 1 (preferred) Strong communication and interpersonal skills Ability to stay composed in high-pressure or emergency situations Comfort with both guest-facing and back-of-house responsibilities Physical ability to complete walking patrols A reliable, self-motivated work ethic Working conditions: Overnight shifts, generally 11:00 PM to 7:00 AM Indoor and outdoor work in a coastal environment Uniform and training provided What we offer: Wage commensurate with experience Medical, dental, and life insurance benefits after waiting period Associate rates for hotel stays Volunteer support opportunities Team enrichment events Financial support for relevant education Low-cost on-site housing (full-time only, if available and required) Year-round employment Opportunities for advancement Inclusive, respectful workplace Black Rock Resort resides within the Yuułuʔiłʔatḥ – Ucluelet First Nation traditional territory, of whose ancestral lands we work and play. If you’re reliable, confident, and want to support a safe and welcoming environment at night, we’d be happy to hear from you.

Responsibilities

This role manages overnight guest services, including check-ins and financial reconciliation of daily reports. Additionally, the position ensures resort safety through regular interior and exterior security patrols and CCTV monitoring.