Night Auditor at F ZEEN RETREATS

Lourdata, Ioanian Islands, Greece -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Night Auditing, Front Office Operations, Account Reconciliation, Bookkeeping, Customer Service, PMS Software, Financial Record Keeping, Problem Solving, Interpersonal Skills, English Proficiency, Microsoft Excel, Microsoft Word, Microsoft Outlook, Communication Skills, Attention to Detail, Teamwork

Industry

Hospitality

Description

As a Night Auditor you will be responsible for assisting guests with their overnight requests and balancing accounts from the day shift. You will be handling end-of-day bookkeeping, auditing and account reconciliation. Why you’ll love F ZEEN KEFALONIA F ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F ZEEN moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F ZEEN is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work. What you’ll do · Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay · Use of Front Desk systems (PMS, WebHotelier, Booking Channels) · Answer incoming calls · Escorting guests to their rooms when needed · Verify guests’ payment method · Compute all guest billings, accurately post charges to guest rooms and house accounts · Provide basic and accurate information in-person and via phone/email · Complete and maintain any incident reports, daily activity reports or other reports requested by management · Close guests accounts and check guests out · Maintain a neat and orderly Front Desk and Reception area · Process invoices · Respond to guest complaints, requests and emergencies · Reconcile all accounts in a timely manner · Schedule guest wake-up calls and reservations for the following day · Balance the cash drawer and log receipts · Investigate and resolve out-of-balance accounts · Keep accurate financial records · Proven work experience as a Night Auditor, Front Office Receptionist or similar role, ideally in a 5* hotel environment · Excellent command of the English language · Knowledge of any additional language will be considered as an asset · Computer literacy (Outlook, Excel, Word etc) · An eye for detail · Good problem-solving skills · Solid written and verbal communication skills · Ability to be resourceful and proactive when issues arise · Excellent interpersonal skills · Teamwork spirit and customer service attitude · Positive working environment · Training and career development · Competitive remuneration package · Single or double occupancy accommodation at fully equipped apartments · Daily meals · Uniforms · Transportation from and to the hotel for duty · Other seasonal perks & benefits also in addition to results

Responsibilities

The Night Auditor is responsible for overnight guest services, check-ins, and check-outs. Key duties include balancing daily accounts, performing end-of-day bookkeeping, and reconciling financial records.