Night Auditor for Domes of Elounda at Domes Resorts & Reserves

Agios Nikolaos Municipal Unit, Region of Crete, Greece -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Services, Financial Reconciliation, Customer Service, Problem Solving, Attention to Detail, Communication, Interpersonal Skills, Organizational Skills, Time Management, Security Monitoring, Emergency Response, Teamwork, Hospitality Knowledge, Numerical Skills, Property Management Systems, Bilingual Skills

Industry

Hospitality

Description

Welcome to Domes! Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe. With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton. Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us. Domes of Elounda We are currently hiring for our 5* resort Domes of Elounda, Autograph Collection, an ultimate luxury experience, located in Elounda,Crete for the season 2026. Night Auditor The Role: The Night Auditor at Domes ensures the smooth running of the hotel during the overnight hours. This includes managing guest services, performing daily financial reconciliations, and preparing various reports for the management team. The role combines customer service with end-of-day functions, making it essential for candidates to be detail-oriented, organized, and able to work independently during non-peak hours. Some of the responsibilities: Guest Services · Welcome and assist guests with check-ins, check-outs, and other inquiries during night hours. · Handle any guest concerns or complaints efficiently and with a positive attitude. · Ensure that the lobby and front desk areas are clean, organized, and secure. · Respond to phone calls, emails, and other communication promptly. End-of-day Tasks · Perform nightly audit tasks, verifying accuracy of daily revenue postings across all departments (rooms, food & beverage, etc.). · Reconcile and balance cash, credit card, and other payment methods. · Prepare and deliver daily reports to management, including room occupancy, revenue, and expense summaries. Administrative & Security · Monitor and ensure the security of the premises during the night shift, reporting any suspicious activities. · Oversee emergency situations such as fire alarms or medical emergencies and coordinate with appropriate teams. · Assist in other departments, such as housekeeping or maintenance, if emergencies arise. Useful to have: · Bachelor’s Degree/ Diploma in Hospitality is preferred. · Previous experience in front office or guest services in a luxury hospitality environment. · Knowledge of the English language, a second language will be considered a plus. · Proficiency with property management systems (Opera) and other hotel-related software. · Good Numerical Skills. What you will bring: · Excellent communication and interpersonal skills for managing interactions with both guests and staff. · Ability to prioritize, work under pressure, and resolve issues quickly and efficiently. · A problem-solving approach with an eye for detail as the ability to think on one’s feet and address challenges · Ability to manage multiple tasks effectively, such as completing audits while attending to guest needs. · Ability to enforce hotel policies while ensuring guest satisfaction. You will benefit from: Competitive Remuneration Package Continuous Training & Development opportunities Friendly Work environment Domes Resorts is an equal opportunity Employer. All applications will be treated in strict confidentiality. Please note: Only short-listed candidates will be contacted.

Responsibilities

The Night Auditor ensures the smooth running of the hotel during overnight hours, managing guest services and performing daily financial reconciliations. This role requires attention to detail and the ability to work independently while addressing guest needs.