ADDITIONAL INFORMATION

Job Number25008526
Job CategoryRooms & Guest Services Operations
LocationJW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia, 4217
SchedulePart Time
Located Remotely?N
Position Type Non-Management

ABOUT THE ROLE

JW Marriott is currently looking for a Part-time Night Auditor, with a minimum of 5 days a week availability.
This role requires employees to work shifts between 11:00 pm - 07:30 am.

CRITICAL RESPONSIBILITIES:

• Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date.
• Process all payment types such as room charges, cash, checks, debit, or credit.
• Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
• Print contingency lists to have a record of all guests in case of emergency.
• Sell a room/accommodation to guests without reservations based on availability.
• Operate telephone switchboard station, process requests for wake up calls, and advise guest of any messages.
• Complete the Room Rate Variance Report
• Process all guest check-ins and assign room.
• Activate or reissue room keys using electronic key machine.
• Count bank at beginning and end of shift and secure bank.
• Balance and drop receipts according to accounting specifications.
• Clean and maintain public areas to include guest laundry, lobby and public bathrooms to the standards set by Marriott.