Night Auditor - Full-time & Part-Time at Accor

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Time Management, Autonomy, Team Player, Initiative, Finance, Accounting Practices, Attention To Detail, RSA Certificate, Opera Cloud, Night Work

Industry

Hospitality

Description

Company Description Hospitality is a work of heart at Mövenpick Hotels we extraordinarily do ordinary things. We believe true hospitality is about turning small gestures into heart-warming moments and are looking for a full-time and a part-time Night Auditor who wants more than just a job. Come, share your passion and start your journey with us! As a Night Auditor, you will be a critical part of the night operations of the hotel and be responsible for creating a warm and personalised welcome experience for our guests overnight. In the absence of management, you will ensure that the general safety and security of guests, staff, and the property is maintained at all times. Join us and become a Heartist®. Job Description What you’ll be doing: Welcoming our late arrival guests and farewell to our early departures. Ensure the smooth and efficient running of the Hotel’s overnight operation, maintaining guest satisfaction and the safety and security of the property. Taking initiative to ensure positive and productive interactions with our customers. Undertake the daily reconciliation of the Hotel’s trading, including checking and preparing reports, completing audits, and collating the necessary paperwork for departures. Prepare and distribute relevant reports to relevant departments. Managing and confirming reservation details and accounts for in-house guest details ensuring all details are recorded accurately. Providing efficient service for guest registration and departure by checking in and out guests as required. Maximising guest satisfaction as well as the safety and security of the property. Attending to guests' requests efficiently and effectively to ensure total customer satisfaction. Qualifications The must-haves: Be a night owl who enjoys working with a team Exceptional customer service & communication skills Excellent time management skills and the ability to work autonomously A hands-on team player with a can-do attitude Initiates contact and establishes rapport easily Willingness to take ownership and have the initiative to carry out different tasks as required A good understanding of finance and accounting practices The ability to coordinate multiple tasks whilst maintaining attention to detail Your Responsible Service of Alcohol (RSA) Certificate. Knowledge of Opera Cloud is a bonus An ability to work 11:00 pm to 7:00 am and the flexibility to work weekdays, weekends and public holidays Additional Information In return we will offer you… ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide! Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you. Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays. Learn Your Way - Support your career development with access to Accor’s industry leading training platforms. An opportunity to be part of a fun and supportive team who love what they do! Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Night Auditor is responsible for managing the hotel's overnight operations, providing warm and personalized guest experiences, and ensuring the general safety and security of the property in the absence of management. Key duties include welcoming late arrivals, performing daily financial reconciliation, preparing reports, and managing guest registration and departure processes.