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Night Auditor at Gulph Creek Hotels

Allentown, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Bookkeeping, Security, Cash Handling, Problem Solving, Time Management, Attention to Detail, Upselling, Organizational Skills, Hospitality, Flexibility, Math Skills, Guest Relations, Local Area Knowledge

Industry

Hospitality

Description

We are seeking a customer oriented Night Auditor/Guest Service Representative. Hours are 11PM to 7AM. The successful candidate will be responsible for attending to the needs of our guests while providing outstanding guest service. Essential Job functions include but are not limited to the following: Responding to guest requests and inquiries Shift is overnight (11PM-7am) up to 5 nights weekly-Requires weekedns and holidays Welcome guests upon arrival and check-in according to established standards and procedures Communicate hotel facilities and services to all guests Provide information on the local area and points of interest Answer the front desk phone, transfer calls Post all charges, update folios, balance credit cards, charges and cash Project a courteous and hospitable attitude at all times Be familiar with all room types, and rates in the hotel and upsell Stock and organize the hotels "Market” Responsible for overall security, conduct security walks Perform bookkeeping activities such as balancing accounts & nightly audits The successful candidate must possess the following: High school diploma or equivalent Customer Service Experience Must be capable of accurately handling money Reading, math, and communication skills Overnight shift 11p-7a. Weekends and holidays are required. Flexibility required (days of week may vary) Adhere to brand and company standards In addition to a competitive starting salary, we are proud to offer a full benefits package for our full time team members including: Health, Life, Dental & Vision 401K Vacation Time PTO Time Holiday Pay Direct Deposit Flex Spending and Health Savings Accounts Yearly merit salary increases

Responsibilities

The Night Auditor is responsible for attending to the needs of guests while providing outstanding guest service. Key tasks include responding to guest requests, checking in guests, and performing nightly audits.