Night Auditor - Hotel at Sonoma Valley Inn Operating Co LLC

Sonoma, California, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

0.0

Posted On

30 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention to detail, Financial auditing, Front desk operations, Property management systems, Customer service, Security and safety, Problem solving, Communication, Teamwork, Professionalism, Punctuality, Computer proficiency, Conflict resolution, Concierge services

Industry

Hospitality

Description

Description A night auditor acts as a combined front desk agent and accountant for a hotel during the overnight shift (typically 11 p.m. to 7 a.m.). They check guests in/out, handle security, and reconcile the day’s financial transactions, balancing accounts, posting room charges, and generating reports for management. Core Responsibilities Financial Auditing: Reconciling the day’s financial activities, closing out the business day in the Property Management System (PMS), and preparing daily reports on revenue and occupancy. Front Desk Services: Checking guests in and out, answering phone calls, handling inquiries, and managing reservations. Security & Safety: Acting as the primary security for the hotel overnight, including but not limited to, handling emergency situations while remaining calm, performing property checks and maintaining guest safety. Guest Service: Addressing guest needs, resolving complaints, providing concierge services, and managing guest requests. Key Skills Required Attention to Detail: Critical for balancing accounts and detecting errors. Computer Proficiency: Experience with hotel operating systems and financial software. Customer Service & Independence: Ability to assist guests professionally while working independently. Night Auditor Qualifications · Reliability · Customer Service · Attention to detail · Verbal & Written Communication · Teamwork · Troubleshooting & Problem Solving · Professionalism · Punctuality Education and Experience Requirements · High School Diploma or equivalent · Prior hotel or resort experience preferred · Familiarity with Hilton POS software, guest messaging and Ambiance, a plus Requirements Key Skills Required Attention to Detail: Critical for balancing accounts and detecting errors. Computer Proficiency: Experience with hotel operating systems and financial software. Customer Service & Independence: Ability to assist guests professionally while working independently. Night Auditor Qualifications · Reliability · Customer Service · Attention to detail · Verbal & Written Communication · Teamwork · Troubleshooting & Problem Solving · Professionalism · Punctuality Education and Experience Requirements · High School Diploma or equivalent · Prior hotel or resort experience preferred · Familiarity with Hilton POS software, guest messaging and Ambiance, a plus

Responsibilities

The night auditor is responsible for reconciling daily financial transactions and closing out the business day in the property management system. They also provide overnight front desk services, manage guest inquiries, and ensure the security and safety of the hotel property.