Night Auditor at Janko Hospitality

Ottawa, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Dec, 25

Salary

0.0

Posted On

27 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Detail-Oriented, Organizational Skills, Customer Service, Communication Skills, Basic Math Calculations, Data Analysis

Industry

Hospitality

Description

Night Auditor Reports to: Operations Manager Department: Rooms WHO WE ARE  Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest.  The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company [https://de.hotelbusiness.com/?id=hotelbusiness_greenbook2023&page=40&url=https%3A%2F%2Fwww.mirabelsmagazinecentral.com%2Fdigitaledition%2Findex.html%3Fid%3Df85a0fc0-77da-43d7-b88a-925aec54d320&view=s]. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management.  With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.    BENEFITS  * Competitive compensation package * Full benefits package, including 401K with matching and paid time off from Day 1 * Growth company focused on expansion through strategic acquisition and development * Hotel discounts at locations worldwide JOB DESCRIPTION The purpose of the Night Auditor at Fairfield Inn & Suites Ottawa is to be responsible for overseeing nightly hotel operations, you will ensure accurate guest billing, maintain financial records, and provide exceptional service during late-night hours. Serves as a Manager on Duty during the hours of 11pm to 7am. Ideal candidates are detail-oriented, possess strong organizational skills, and thrive in a dynamic hospitality environment. The position requires flexibility in working hours, including weekends and holidays, and strong customer service skills. ESSENTIAL DUTIES AND RESPONSIBILITIES * Check guests in/out, process payments, and handle AYS duties. * Reconcile guest service agent paperwork and credit card transactions. * Post room charges, distribute folios, and reconcile gift shop and banquet paperwork. * Run daily close-out reports, process night audit, and maintain the front desk log book. * Handle guest mail, messages, and faxes, ensuring timely delivery. * Must be able to stand for extended periods, walk, bend, and crouch. * Ability to follow safety protocols and work under rotating shifts, including weekends and night shifts, as needed. * Flexible schedule with rotating shifts, including weekends, nights, and potential overtime. QUALIFICATIONS * Minimum one year of hotel front desk or accounting experience preferred. * Strong communication skills and ability to perform basic math calculations. * Ability to analyze data and make decisions regarding guest check-in/out processes.

Responsibilities

The Night Auditor is responsible for overseeing nightly hotel operations, ensuring accurate guest billing, and maintaining financial records. This role also provides exceptional service during late-night hours and serves as a Manager on Duty.