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Night Auditor | Madeira Beach Courtyard at SHANER
Madeira Beach, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Service, Communication, Cash Handling, Problem Solving, Customer Service, Computer Skills, Bilingual, Local Knowledge

Industry

Hospitality

Description
Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Other duties as assigned. Responsibilities The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.
Responsibilities
The Night Auditor is responsible for attending to guest needs and balancing revenue and expense transactions. They will also perform all front desk functions during the audit shift.