Night Auditor at Marriott International

Highland Springs, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Oct, 26

Salary

0.0

Posted On

10 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Registration, Cashiering, Customer Service, Cash Handling, Credit Card Procedures, Basic Mathematics, Attention To Detail, Conflict Resolution

Industry

Description

Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests’ needs, included, but not limited to, registration, checkout, and cashiering. Night Auditor Benefits * Health, dental and vision insurance (full-time employees) * Paid Time Off (full-time and part-time employees) * 401K plan with company match (full-time and part-time employees) * Hotel discounts (full-time and part-time employees) * Paid holidays (full-time employees) * Early access to earned wages (full-time and part-time employees) Night Auditor Responsibilities * Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house * Explain and provide any promotional items to each guest checking in * Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met * Cover other areas of hotel as needed * Document any guest accidents by completing the accident report form * Complete the maintenance log whenever a complaint is reported * Maintain all areas of the front desk * Take the initiative to greet guests in a friendly and warm manner * Perform other job related duties as assigned Qualifications of the Night Auditor: * High School diploma/GED required * Previous experience in hospitality preferred * Customer service experience required * Experience handling cash, credit card procedures, and use math concepts * Attention to detail SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a Night Auditor, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The Night Auditor manages guest registration, checkout, and cashiering while addressing guest inquiries and complaints. They are also responsible for verifying credit cards, maintaining the front desk, and documenting accidents or maintenance issues.