Night Auditor at Method Co
Cleveland, OH 44115, USA -
Full Time


Start Date

Immediate

Expiry Date

11 Nov, 25

Salary

19.0

Posted On

11 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

High Pressure Situations

Industry

Hospitality

Description

Join our growing team at Cleveland’s new apartment hotel! The Roost Apartment Hotel is a luxury 62-room hotel located in the heart of downtown Cleveland, just steps away from shopping, dining, nightlife, and more. We are searching for a passionate candidate to join our overnight team so we can provide top-notch hospitality to our guests. This is a full-time position with overnight hours from 11PM-7AM.

JOB DESCRIPTION

  • Manage online, phone, and in-person room reservations
  • Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
  • Take payment from customers
  • Respond to guest feedback in a friendly, timely manner
  • Explain local amenities and attractions to guests
  • Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
  • Assist customers with the planning of special events
  • Arrange specialized services for VIP customers

REQUIREMENTS

  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations with minimum supervision.
  • Must be effective at listening, understanding, and clarifying the concerns and issues raised by coworkers and guests.
  • Be able to work overnight hours

How To Apply:

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Responsibilities

Please refer the Job description for details

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