Night Auditor/Receptionist at Pelican London Hotel and Residence
London SW17 0BZ, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

26000.0

Posted On

28 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Phone Etiquette, Interpersonal Skills

Industry

Hospitality

Description

JOB OVERVIEW

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires excellent communication skills, a strong sense of hospitality, and the ability to manage multiple tasks efficiently.

SKILLS

  • Strong phone etiquette with the ability to communicate clearly and effectively.
  • Bilingual or multilingual capabilities are highly desirable to cater to diverse clientele.
  • Previous experience in hospitality or guest services is an advantage, particularly within a hotel environment.
  • Excellent interpersonal skills with a warm and welcoming demeanour.
  • Ability to multitask in a fast-paced environment while maintaining attention to detail.
  • Proficient in using office equipment and software applications relevant to the role.
    If you are passionate about providing outstanding service and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Receptionist.
    Job Type: Full-time
    Pay: £24,500.00-£26,000.00 per year

Benefits:

  • Company pension

Work Location: In perso

How To Apply:

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Responsibilities
  • Greet and welcome guests as they arrive, ensuring a positive first impression.
  • Answer incoming calls with professionalism and courtesy, demonstrating excellent phone etiquette.
  • Manage the reception area, keeping it organised and presentable at all times.
  • Assist with guest inquiries and provide information about services, facilities, and local attractions.
  • Schedule appointments and maintain an organised calendar for staff members.
  • Handle administrative tasks such as filing, data entry, and managing correspondence.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Maintain confidentiality of sensitive information in accordance with company policies.
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