Night Auditor - Westin Fort Lauderdale at TPG Hotels and Resorts

Fort Lauderdale, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Services, Front Desk Operations, Accounting, Bookkeeping, Communication, Problem-Solving, LightSpeed, Microsoft Office, Attention to Detail, Organizational Skills, Security, Safety, Data Protection, Administrative Tasks, Financial Transactions, Emergency Response

Industry

Hospitality

Description

The Westin Fort Lauderdale is looking for a Full Time Night Audit! This is an overnight position working a schedule of 11:00pm - 7:00am. Job Overview The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently. What You'll be Doing: 1. Guest Services: * Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere. * Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction. 1. Front Desk Operations: * Process check-ins and check-outs for guests arriving and departing during the night hours. * Manage reservations and room assignments, ensuring accurate information and availability. * Handle phone calls, take messages, and provide information to guests as needed. * Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information. * Ensure compliance with data protection and privacy regulations when handling guest information. * Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations. 1. Nightly Reports and Reconciliation: * Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance. * Verify and reconcile guest accounts, ensuring accuracy in charges and payments. * Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams. 1. Accounting and Bookkeeping: * Post charges, payments, and adjustments to guest accounts accurately. * Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system. 1. Security and Safety: * Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property. * Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions. Skills and Abilities * High School Education, or an equivalent of previous experience. * Proven experience in hotel front office operations or guest services. * Excellent communication and problem-solving abilities. * Experience with LightSpeed highly desired. * Experience with Microsoft Office applications. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: * Health, Dental and Vision Insurances * Disability Insurances * Supplemental Life Insurances * Identity Theft Protection * Flexible Spending Accounts * 401(k) Retirement Plan * Paid Time Off, Vacation and Holidays * Associate Meal Program * Employee Assistance Program * AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED Qualifications 18.00

Responsibilities

The Night Auditor oversees financial and administrative activities during the night shift, ensuring guest satisfaction and accurate record-keeping. This role includes processing check-ins and check-outs, managing reservations, and preparing nightly reports.