Night Concierge at BaxterStorey Ireland Ltd

Greater London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

07 Oct, 26

Salary

35334.0

Posted On

09 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Rapport Building, Adaptability, Flexibility, CCTV Operation, Discretion, Relationship Management

Industry

Food and Beverage Services

Description

Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers. Job Description Portico are currently recruiting for an amazing opportunity to join our team as a Residential Night Concierge, based with our team at a brand new high end residential building in London Bridge! The role of the Night Concierge is to provide a friendly, courteous, and prompt welcome on arrival for all residents and visitors, anticipating any resident needs, and following up and ensuring that the residents expectations are met and, where possible, exceeded. As the resident’s main point of contact, the successful candidate will manage a variety of tasks through to conclusion, handing over to the day team if they are not complete. The Night Concierge will get to know the residents, building strong professional relationships allowing them to anticipate their needs and stay a step ahead. The Night Concierge will need to balance discretion with a visible presence, vigilance, and a friendly approach. Hours: 38.5 hours per week. 4 on – 4 off shifts patterns, shifts are expected to be from 7pm-7am, but are subject to change Salary: £35,334 per annum Qualifications The ideal candidate must have a "can do" attitude and a big, friendly smile. Applicants must be able to communicate clearly in person, over the phone and via email. Adaptability and flexibility are essential as you will need to perform a plethora of duties within this high-end residential operation. Your ability to engage with people on all levels to build rapport is a must have skill. Concierge experience is essential, preferably within a high-end hotel or residential environment. The ideal candidate will also hold an SIA licence, with CCTV operator training. Experience operating in a “built to rent property” is desirable. Additional Information What's in it for you? Excellent holiday allowance Pension contributions, Life insurance Enhanced annual leave Recommend a Friend Bonus Scheme Thank you voucher scheme. 24-hour personal helpline for employees, providing counselling & information services. Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people. Employment Type: Permanent Hours Per Week: 38.5 Salary: Up to £35,300 Compensation: up to GBP 35334 - yearly

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Responsibilities

Provide a friendly and prompt welcome to residents and visitors while anticipating and meeting their needs. Manage various tasks to conclusion and maintain professional relationships with residents through a visible and vigilant presence.