NIGHT CREW LEADER (ASSISTANT) - MOXY BIRMINGHAM NEC

This position is based on a full time contract.
Gross Salary: £competitive
Adaptable problem solver who takes initiative to ensure guests have a great experience & can manage a team in a fast-paced service role, all while bringing the Moxy brand to life creating a fun and relaxed environment that makes guests feel at home.

USEFUL EXPERIENCE

• Must have Experience within the service industry
• Must have experience of team management
• Must have experience of a property management system such as Opera
• Knowledge of POS systems such as Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel & travel industry

• Running the night audit and balancing the days business
• Prepare the hotel for the following day
• Managing the night to night operation of the hotel
• Customer service, guest relations and creating positive guest experiences
• Building a team that delivers excellent service the Moxy way
• Managing Food & Beverage outlets the Moxy way
• Manage hotel room inventory and checking guests in/out the Moxy way
• Follow all food safety, licensing and health & safety policies to work safely
• Promote & support the Moxy brand and the Marriott Bonvoy loyalty program