Night Duty Manager
at
Anantara Hotels, Resorts & Spas
dubai, Abu Dhabi, United Arab Emirates
-
Full Time
Start Date
Immediate
Expiry Date
25 Nov, 26
Salary
0.0
Posted On
27 Aug, 26
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Industry
Consumer Services
Description
Supervise Guest Realations team: Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery
Lead day-to-day team operations: Create team schedules, assign tasks, lead pre-shift meetings, and provide training, guidance, and in the moment feedback
Lead guest issue resolution: Respond to guest inquiries and concerns directly while supporting team members in in handling complex or escalated issues
Manage lobby flow: Monitor guest traffic in the lob