Night GSA : Pullman Phuket Panwa Beach Resort at Accor

Phuket City Municipality, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Check-In, Guest Check-Out, Customer Service, Reception Duties, PMS (Opera), Tars Online, Computer Literacy, Communication Skills, Problem Solving, Attention To Detail, Time Management, Teamwork, Multilingual Skills, Report Preparation, Service Continuity, Hospitality Knowledge

Industry

Hospitality

Description

Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®. Job Description Manage guest check-in and check-out efficiently to minimize wait times. Provide information on hotel services, formalities, and special stay conditions. Handle guest requests (e.g., wake-up calls, room service, transport). Follow instructions from earlier shifts to ensure smooth service continuity. Prepare detailed night shift reports on activities and incidents. Ensure guest information and reception/lobby documentation is accurate and up-to-date. Stay informed daily about all arrivals, especially VIPs and returning guests, including any special requests. Ensure the front desk is never left unattended while on duty. Qualifications Vocational diploma or degree in hospitality or related field Previous experience as a receptionist Computer literate (Windows environment), PMS (Opera), Tars online and an aptitude for new technologies Languages: fluent in the national language, English and a 3rd language would be a plus Additional Information • Employee benefit card offering discounted rates at Accor hotels worldwide. • Develop your talent through Accor’s learning programs. • Opportunity to grow within your property and across the world! • Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

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Responsibilities

Manage guest check-in and check-out efficiently while providing information on hotel services and handling guest requests. Prepare detailed night shift reports and ensure accurate guest information and documentation.