Night Hotel Receptionist – California Hotel 3* Kings Cross at St. Pancras Hotels Group Ltd & St Pancras Hotels Services Ltd

, , -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Rezlynx, Customer Service, Cash Handling, Security Monitoring, Administrative Tasks, Communication, Organization, Problem Solving, Front Office Operations, Guest Relations, Computerized Reservations Systems, Credit Limit Reporting

Industry

Hospitality

Description

Night Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to an emergency; communicating urgent issues to line manager or manager on duty, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is always briefed therefore communication is key. The Night Receptionist will: Possess comprehensive knowledge of the company PMS system, Rezlynx. Possess excellent presentation and interpersonal skills. Skilled in checking arrivals lists, credit limit reporting and cash handling. Knowledge of standard PC packages and computerized reservations systems. Proficient in handling general clerical and administrative tasks. Be flexible, will have great attention to detail. possess the ability to work independently. Excellent command in English, both in oral and written. · Be extremely knowledgeable in regard to the company services, standards & products. · Commercially and financially astute. · Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

Responsibilities

The Night Receptionist is responsible for monitoring property security, managing guest arrivals, and handling administrative tasks during night shifts. They must provide exceptional customer service while maintaining professional communication with guests and management.