Night Hotel Receptionist – The Megaro Collection Kings Cross at St. Pancras Hotels Group Ltd & St Pancras Hotels Services Ltd

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Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Rezlynx, Customer service, Cash handling, Security monitoring, Emergency response, Administrative tasks, Communication, Organization, Computerized reservations systems, Credit limit reporting, Interpersonal skills, Attention to detail

Industry

Hospitality

Description

Night Hotel Receptionist – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3* hotel The California, our 33-bedroom and 8 apartments 4* Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: Possess comprehensive knowledge of the company PMS system, Rezlynx Possess excellent presentation and interpersonal skills Skilled in checking arrivals lists, credit limit reporting and cash handling Knowledge of standard PC packages and computerized reservations systems Proficient in handling general clerical and administrative tasks Be flexible, will have great attention to detail possess the ability to work independently Excellent command in English, both in oral and written Be extremely knowledgeable in regard to the company services, standards & products Commercially and financially astute Provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Responsibilities

The night receptionist is responsible for monitoring property security, responding to emergencies, and managing guest correspondence. They must also handle administrative tasks and ensure the department is properly briefed during their shifts.