Night Manager at Accor
Pyrmont, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

30 Oct, 25

Salary

0.0

Posted On

30 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Management Skills, Interpersonal Skills

Industry

Hospitality

Description

Company Description
Accor Hotels is the Pacific’s largest hotel group with a network of more than 5000 properties in over 100 countries. Centrally located in the heart of Darling Harbour, Novotel & ibis Sydney Darling Harbour includes not 1 but 2 of Sydney’s most popular Hotels. We offer exceptional opportunities for career development & the opportunity to Work Your Way, across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings all around the world. With the ability to #WorkYourWay, Accor offers Same Day Hire and exciting new Benefits!
We are seeking an experienced and dedicated Night Manager (Full -Time) to join our team and lead our night operations. As the Night Manager, you will ensure smooth and efficient hotel operations during the overnight shift, delivering a seamless guest experience and ensuring the safety and security of our guests and team.

Job Description

  • Oversee the nightly operations of the hotel, ensuring all departments function effectively
  • Manage guest relations and handle any complaints or issues that arise during the night shift
  • Conduct night audits, ensuring financial transactions and reports are accurate
  • Ensure the safety and security of all hotel guests and staff by conducting regular property checks
  • Support the front office, ensuring exceptional service and efficiency in check-ins, check-outs, and guest queries
  • Lead and motivate the night team, including front office and security staff
  • Coordinate with other departments to ensure guests’ needs are met
  • Manage emergency situations, including medical issues, fire alarms, or security concerns
  • Ensure compliance with hotel policies, procedures, and regulations

Qualifications

  • Previous experience in a similar role, preferably in hotel leadership
  • Strong leadership and team management skills
  • Exceptional problem-solving abilities and a proactive approach to guest service
  • Excellent communication and interpersonal skills
  • Knowledge of hotel management systems (e.g., Opera, and basic accounting skills for night audits)
  • Flexibility to work night shifts, including weekends and public holidays
  • A professional and approachable manner, with the ability to stay calm under pressure
  • Current First Aid and Responsible Service of Alcohol (RSA) certifications are an advantage

Additional Information

  • An opportunity to be mentored by the Senior Leadership Team
  • Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
  • Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
  • Access to our Employee Assistance Program

Accor is an equal opportunity employer. We endeavour to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential

Responsibilities

Please refer the Job description for details

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