Night Manager at Accor

, Kiên Giang Province, Vietnam -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Management, Problem-Solving, Decision-Making, Hotel Management Software, Microsoft Excel, First Aid, CPR Certification, Communication, Interpersonal Skills, Attention to Detail, Organizational Skills, Flexibility, Independence, Calm Under Pressure, Hotel Operations Knowledge

Industry

Hospitality

Description

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Job Description We are seeking a dedicated and experienced Night Manager to join our team at our prestigious hotel in Phu Quoc, Vietnam. As the Night Manager, you will play a crucial role in ensuring the smooth operation of our hotel during night-time hours, providing exceptional service to our guests and leading the night shift team. Oversee and manage all aspects of hotel operations during the night shift Ensure the safety and security of guests, staff, and property Supervise and support the Front Office team and other departments as required Manage guest inquiries, concerns, and complaints promptly and professionally Implement and maintain strict procedures for cash handling, accounting, and banking Monitor room availability and manage overbooking situations sensitively Conduct night audit procedures and prepare daily reports Supervise night lobby services, including car parking, portering, room service, and public area cleaning Resolve disputes and ensure total guest satisfaction Collaborate with other departments to maintain high standards of service and cleanliness Train and mentor night shift staff to uphold the hotel's standards and procedures Respond to emergencies and make critical decisions when necessary Qualifications Proven experience as a Night Manager or in a similar role within the hospitality industry Strong leadership and management skills with the ability to motivate and guide a team Excellent problem-solving abilities and decision-making skills Proficiency in hotel management software, particularly Opera Cloud Advanced computer literacy, including proficiency in Microsoft Excel Valid and current First Aid and CPR certification Outstanding communication and interpersonal skills Meticulous attention to detail and strong organisational abilities Flexibility to work night shifts, weekends, and public holidays Professional appearance and demeanour, representing our premium brand Ability to work independently and remain calm under pressure Comprehensive knowledge of hotel operations and procedures Fluency in English; knowledge of Vietnamese or other languages is advantageous Additional Information What awaits you... The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Night Manager will oversee all aspects of hotel operations during the night shift, ensuring guest safety and satisfaction. They will manage the Front Office team, handle guest inquiries, and conduct night audit procedures.