Night Manager at Madeline Hotel and Residences Auberge Resorts Collection

Kawaihae, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

82000.0

Posted On

15 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Excellence, Communication Skills, Attention to Detail, Computer Skills, Occupancy Reports, Revenue Reports, Expense Control, Payroll Control, Problem Solving, Prioritization, Hospitality Experience, Management Experience, Flexibility, Positive Attitude, Team Supervision, Log Maintenance

Industry

Hospitality

Description

Company Description Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani – meaning “mountain reaching heaven” – is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base salary range for this position is $75k - $82k. Join our team as Night Manager and become one of the authors of our story. As part of the Auberge family, you will be responsible for overseeing the overnight operation of the resort. He or she will be adaptable to business demands and have a natural focus for customer service excellence. Influential communication skills (verbal and written), a keen eye for detail, and robust computer skills are key for this position. Supervise all overnight team members on property. Conduct property checks to ensure the safety of hotel guests and security of hotel property. Handle all guest related concerns and questions to ensure the guests satisfaction. Maintain log book and report all necessary occurrences to the appropriate department for follow-up. Qualifications Responsible for daily occupancy/revenue reports. Understanding of expenses and payroll cost control. Strong ability to work on computers and understanding of Excel and Word programs. Must be outgoing and enthusiastic with a positive mental attitude. The ability to think and respond quickly to pending problems and ability to effectively process information and prioritize tasks at hand. Prior hospitality experience required in a front office setting. College degree preferred. Management experience preferred. Ability to work a flexible schedule, including weekends and holidays for the overnight shift, according to department needs. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Responsibilities

The Night Manager is responsible for overseeing the overnight operation of the resort and supervising all overnight team members. They will conduct property checks, handle guest concerns, and maintain a log book for necessary occurrences.