OVERVIEW

We are seeking a dedicated and experienced Night Manager to oversee operations during the night shift at our esteemed hotel. The ideal candidate will possess strong leadership skills and a passion for providing exceptional guest services. As the Night Manager, you will ensure that all hotel functions run smoothly, maintaining high standards of hospitality and guest satisfaction.

EXPERIENCE

• Previous experience in a supervisory role within the hospitality industry is essential.
• Strong background in guest services with a focus on enhancing customer satisfaction.
• Multilingual or bilingual skills are highly desirable to cater to our diverse clientele.
• Proven leadership abilities with experience in managing teams effectively.
• Familiarity with hotel management systems and procedures is an advantage including rezlynx.
• Excellent communication skills, both verbal and written, are required.
  If you possess a passion for hospitality and have the necessary skills to lead our night team, we invite you to apply for this exciting opportunity. This is a part time position, therefore hourly wage and experience is essential.
  Job Types: Full-time, Part-time
  Pay: £28,000.00-£30,000.00 per year

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Work Location: In person
Expected start date: 08/08/202

• Ensuring all duties are performed efficiently and effectively.
• Manage guest check-ins and check-outs, addressing any inquiries or concerns promptly.
• Oversee the security of the hotel premises, ensuring the safety of guests and staff.
• Coordinate with various departments to ensure seamless operations throughout the night.
• Handle any emergencies or unexpected situations with professionalism and calmness.
• Maintain accurate records of nightly activities, including occupancy rates and incidents.
• Provide leadership and training to team members, fostering a positive work environment.
• Assist in human resources tasks as needed, including staff scheduling and performance evaluations.