In the new heart of Woodinville the beauty of the Pacific Northwest meets its newest destination, The Somm. Hotel and Spa. The Somm. is set to open in summer 2025, becoming the centerpiece of a 20-acre master-planned development in Woodinville, Wash.
The Somm. Hotel and Spa is a 164-room luxury hotel that will offer a blend of upscale accommodations and amenities. The project is part of Harvest, a town square-style development that will house nearly 100,000 square feet of restaurants, bars, wine-tasting rooms, and recreation. It also includes hundreds of apartments and townhouses, making it a comprehensive destination in its own right.
The hotel itself is designed to be a haven of comfort and indulgence. It features a signature restaurant, rooftop bar, 10,000 sq ft of meeting spaces, and a 5,661-square-foot spa. Additionally, there will be 9,000 square feet of retail space that will complement the hotel’s offerings. This retail section is expected to include wine-tasting rooms, restaurants, and other facilities.
Let’s start off with the most important part-what’s in it for you:

The Perks

• Eligibility of perks is dependent upon job status
• Salary Range: $80,000-$82,000
• Cellphone Allowance
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

The Brass Tacks

• Manages the day to day operation of night audit team.
• Follows all appropriate policies and procedures (e.g., key control, lost and found).
• Develops and implements procedures to ensure that all front office activities and services meet or exceed the established standards and goals.
• Ensures confidentiality of all guest information and pertinent hotel data.
• Manages the departmental budget. • Monitors revenue, expenses, and labor costs.
• Maintains a safe and secure environment for guests and team members.
• Reports security concerns and problematic situations immediately to the Manager on Duty and Security staff.
• Responds and works to resolve guest issues and concerns as necessary.
• Evaluates patterns or trends in guest complaints in order to plan and implement corrective actions.
• Provides regular and on-going communication with all departments in order to keep staff informed of updates, changes and/or problematic situations.
• Ensures front office, reception area, lobby and storage areas are clean and organized.
• Reports all unsafe conditions immediately. Ensures all equipment is properly maintained and functioning. Ensures all equipment is used only as intended.
• Participates in the property’s Manager on Duty program as needed.
• Ensures timely and courteous follow-through on all client, guest and team member requests.
• Adheres to and maintains standards for personal appearance and grooming.
• Selects, supervises, trains, develops, schedules, disciplines, and counsels staff. Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards.
• Provides timely formal assessment of individual team members in alignment with the performance review policy and procedures.
• Performs in the capacity of any position supervised as needed.
• Conducts training on job standards and areas of responsibility as needed.

The Nitty Gritty

• A college or university degree with two or more years of related experience; or an equivalent combination of education, training and experience.
• Weekend availability required
• Experience at a property of similar size and quality is required.
• Strong working knowledge of hotel front office operations and accounting procedures.
• Strong working knowledge of the hotel’s property management and point of sale systems.
• Ability to read, write and understand English.
• Strong communication skills, including the ability to write reports, business correspondence, and operations manuals.
• Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public.
• Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals.
• Ability to compute rate, ratio and percentages and to draw and interpret bar graphs.
• Ability to create a team environment within and across departments.
• Strong computer literacy in Microsoft Office, especially Word, PowerPoint and Excel.
• Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.
• Financial management skills, including budget management, expense control and analysis of Profit and Loss statements.
• Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building.
• Strong problem solving and conflict resolution skills.
• Ability to understand and apply labor and industry-specific laws and regulations.
• Ability to park and retrieve guest vehicles.
• Ability to secure property by walking up and down halls to make sure appropriate doors are securely locked.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.