Start Date
Immediate
Expiry Date
22 Nov, 25
Salary
21.6
Posted On
23 Aug, 25
Experience
1 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Uniforms, Clarion, Customer Service Skills, Confidentiality, Professional Manner, Vision Care, Internet Explorer, Law Enforcement, Access, Outlook Express, Excel, English
Industry
Hospitality
Join Our Team at Bayview Wildwood Resort:
Welcome to Bayview Wildwood Resort, where breathtaking views meet exceptional hospitality. We are currently seeking passionate and dedicated individuals to join our team and contribute to creating unforgettable experiences for our guests.
EXPERIENCE:
ABOUT US:
Bayview Wildwood Resort, a historical lakeside resort on Sparrow Lake, traces its roots to 1898 when the Stanton family hosted visitors arriving by steam locomotive train, for fishing and summer recreation.
Today, we are owned by the Sunray Group, one of Canada’s fastest growing hospitality and development companies and part of the Ascend Collection of Choice Hotels world-wide.
Our mission is to give our guests and employees a resort experience that will leave great memories for years to come. This will be accomplished with the combined efforts and focus of team members in providing courteous and attentive service. We strive to provide a guest experience that will exceed expectations.
We support each member of our team in contributing to the guest experience and fulfilling the promise in our brand and mission.
SUMMARY OF POSITION
Responsible for the end-of-day accounting functions such as night audit, bar till, charge postings and preparation for the start of the next day. Responsible for patrolling the resort grounds including the The Cottages at Port Stanton & The Cottages II at Port Stanton to ensure the safety and security of our guests, staff, property and equipment. The main post will be at the office, answering the switchboard and handling any guest concerns. Also responsible for the upkeep and cleanliness of public areas such as the Wildwood Inn lobby and Crusader Lounge. May assist the Food & Beverage Staff in closing and cleaning up the Echo’s Lounge after it is closed for the day.
Need to be capable of working autonomously, with no one to assist him/her with necessary tasks and communicating to department heads if required. Responsible for timely communication to emergency services should an emergency arise. Required to keep a log of any significant happenings throughout the night and report it to their supervisor via email or call if necessary.
QUALIFICATIONS
Note: The following qualification requirements are only representative of minimum levels of
education, knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
EDUCATION
Essential:
1. High School Diploma or Vocational equivalent.
2. Ability to communicate and comprehend both orally and written in English with employees and customers.
KNOWLEDGE
Essential:
1. A minimum of 1 year of experience in a similar or related field ie. resort/hotel setting, direct customer service environment, telephone call center, customer service environment etc.
2. Working knowledge of Excel, Access, Word, Outlook Express and Internet Explorer.
Desirable:
1. Knowledge of the Choice advantage hotel system or related hotel-based system.
2. Previous hotel and resort experience.
SKILLS & ABILITIES
Essential: 1. Excellent customer service skills in order to maintain an exceptional rapport with customers and employees.
2. Ability to work independently.
3. Ability to work cooperatively with managers and employees as part of a team.
4. Ability to maintain a professional relationship with local law enforcement.
5. Ability to manage high stress situations with a calm and professional manner.
6. Ability to maintain confidentiality of pertinent data.
Special Requirements: Required to work night shifts from 11:00 p.m. to 7:00 a.m.
Valid Ontario Drivers License to operate Company vehicle(s).