Job Ref: CAM2545
Branch: Cameron House
Location: Cameron House, Loch Lomond
Salary/Benefits: £12.34 per hour plus excellent Company benefits
Contract type: Permanent
Hours: Part Time
Shift pattern: Working hours typically between 10.30pm to 7.00am
Hours per week: 24 hours, 3 days from 7 which will include weekends
Posted date: 24/06/2025
Closing date: 26/07/2025

ABOUT US:

Situated on the shores of Loch Lomond, Scotland’s breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.
Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.
The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.

WHO WE ARE LOOKING FOR:

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for.

• People who want to achieve great things – your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
• People who are naturally friendly – who genuinely care about our guests and the service they receive.
• People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
• People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can.
• People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.

THE ROLE:

To generally assist the Night Management team in ensuring the comfort, service and safety of our guests and property through the night.

KEY THINGS YOU WILL BE RESPONSIBLE FOR:

• Warm, friendly and informative welcomes
• Enquiries in person, by telephone and by email.
• Providing information on resort facilities and promoting guest experiences
• Keys for rooms and suites, rooming guests providing an overview of room facilities and features
• Guest and team transportation on and off resort, handling luggage and valet parking
• Assisting with room service orders and deliveries
• Registration of visitors and contractors
• Use of all Front Office IT systems including Microsoft Office, Resort Suite, HotSOS, Bartech and VingCard.
• Basic administration, printing and distribution of reports
• Fire team responsibilities in the event of an evacuation
• Cleanliness and presentation of lobby area and guest corridors
• Security patrols, floor walks and fire exit checks throughout the building including the use of Cogard system