Night Porter at Millennium Copthorne Hotels Plc

Liverpool, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

19281.6

Posted On

23 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hotel Reception Experience, Problem Solving, Multi-tasking, Communication Skills, Customer Service, Attention To Detail, Professionalism, Engaging Personality

Industry

Hospitality

Description

Are you a typical 'night owl' used to working throughout the night..? Do you have hotel reception experience and are looking for a professional new work environment to join..? If yes, please read on... We are looking for a competent Night Porter that can support with the running of the hotel when most people's days are coming to an end! As your title implies, you’ll be working through the night and into the morning, usually between the hours of 9:30pm and 8am. As the hotel is open 24 hours a day, the type of customer you’ll be dealing with may differ from those that you normally see at 3pm. They won’t all be sober, and many may well be in their pyjamas... As Night Porter, you'll support the Night Duty Managers to ensure the effective running of the hotel during the night operation and supporting the Night Audit processes. Responsible for ensuring our guests receive the highest levels of service, the nights team will provide a continual presence for guests, responding to requests and dealing with any enquires on reception, switchboard or from the hotel. You will have strong communication skills, and your commitment to delivering the highest levels of customer service will be unrivalled. A night in the life of a Night Porter is never dull, and this is an exciting opportunity to join a fantastic team on a part-time, permanent basis (30 hours per week over 3 shifts) in an excellent calibre of hotel! The ideal candidate will have: · Previous experience in a hotel environment · Excellent problem solving & multi-tasking skills · Confidence, professionalism and an engaging personality · Exceptional attention to detail & a passion for the industry About the Hotel Housed in the magnificent Grade II listed Central Buildings, dating back to 1884, the beautifully restored boutique hotel is steeped in history. The Beatles-inspired hotel features elegantly furnished and individually decorated rooms with specially commissioned artwork. The hotel has one restaurant, a coffee shop and 2 bars, one of which hosts some of the city’s top acoustic musicians every Friday and Saturday night. For you We offer a benefits package including: · Life Assurance · Cash Health Plan cover option available · Career development pathways and regular salary reviews · Employee Discounted Accommodation and F&B discounts worldwide! · Apprenticeship/Placement/Training opportunities · Meals Provided on Duty · Subsidised car parking · Social Events, Wellbeing and Team Activities · Uniform (Laundry / Dry Cleaning for Uniform) · Length of Service related holiday scheme · Recommend a Friend Scheme … and many more! We are an equal opportunities employer. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process. To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software. If this sounds like the perfect opportunity for you then please, apply now! Key information: Role: Night Porter (Part-time) Salary: £19,281.60 p/a + Benefits Hours of Work: 30 over 3 shifts per week About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry

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Responsibilities

As a Night Porter, you will support the Night Duty Managers in ensuring the effective running of the hotel during night operations and assist with Night Audit processes. You will provide a continual presence for guests, responding to requests and dealing with inquiries at reception.