Night Porter at OLD THORNS HOTEL RESORT
Liphook GU30 7PE, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

27 Nov, 25

Salary

27075.0

Posted On

27 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills

Industry

Hospitality

Description

We are looking for a Night Porter to join our night team.
This is a live-out position.
Old Thorns is a four-star hotel resort in Hampshire. The hotel is easily accessible from the A3, Guildford and Portsmouth. Old Thorns offers a wide range of accommodation, conference & function facilities, health club, beauty spa, restaurants & bars, a championship golf course.

KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED:

  • Previous experience within a similar role is advantageous
  • Work well within a team
  • Smart personal presentation and polite, attentive and friendly manner
  • Have good communication skills with a good level of spoken English
  • Able to deliver great customer service at all times
Responsibilities
  • To carry out night audit tasks and provide a full and thorough handover takes place at the end of the shift
  • To have a good knowledge and understanding of all hotel facilities and outlets and able to answer customer queries quickly and effectively
  • Undertake routine walk rounds of all areas of the hotel on a regular basis and report irregularities to the Night Manager.
  • To set up conference and banqueting suites in accordance with hotel function requirements, ensuring the hotel standards are maintained
  • To ensure that all front of house public areas are cleaned as per company cleaning procedures, therefore creating a professional impression to guests and employees
  • To undertake room service duties when catering department is closed
  • Ensure our guests receive the highest standards of service
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