We are looking for a Night Porter to join our night team.
This is a live-out position.
Old Thorns is a four-star hotel resort in Hampshire. The hotel is easily accessible from the A3, Guildford and Portsmouth. Old Thorns offers a wide range of accommodation, conference & function facilities, health club, beauty spa, restaurants & bars, a championship golf course.

KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED:

• Previous experience within a similar role is advantageous
• Work well within a team
• Smart personal presentation and polite, attentive and friendly manner
• Have good communication skills with a good level of spoken English
• Able to deliver great customer service at all times

• To carry out night audit tasks and provide a full and thorough handover takes place at the end of the shift
• To have a good knowledge and understanding of all hotel facilities and outlets and able to answer customer queries quickly and effectively
• Undertake routine walk rounds of all areas of the hotel on a regular basis and report irregularities to the Night Manager.
• To set up conference and banqueting suites in accordance with hotel function requirements, ensuring the hotel standards are maintained
• To ensure that all front of house public areas are cleaned as per company cleaning procedures, therefore creating a professional impression to guests and employees
• To undertake room service duties when catering department is closed
• Ensure our guests receive the highest standards of service