YellowSquare is looking for a Night Porter - Receptionist for its Hostel in Milan.
We are looking for a candidate who enjoys a fast paced atmosphere, who is passionate about hospitality and professional in providing the best experience to our guests.

The Tasks:

• Dealing with bookings;
• Completing Check-in and Check-out procedures;
• Preparing bills and taking payments;
• Patrol and secure hallways, common areas, entrances and other locations of the Hostel;
• Dealing with complaints or problems;

Requirements:

• Previous experience in similar role, at least 2 years experience
• Teamwork: ability to collaborate within a team and other departments;
• Flexibility: working time and hours;
• Excellence in customer service;
• Highly proficient in spoken and written English;

We Offer:

• Competitive benefits package, CCNL Alberghi,
• Paid Vacations
• Initial fixed-term contract, 3 months contract
• Company canteen
• Part-time (16 ore)
• 3rd level from the CCNL
• Young and dynamic work environment
• Incentives Plan
• Referral program
• Employees and Friends Discounts
• Great environment and learning opportunities
• Career Growth and advancement
• Great support for candidates coming from abroad

• Dealing with bookings;
• Completing Check-in and Check-out procedures;
• Preparing bills and taking payments;
• Patrol and secure hallways, common areas, entrances and other locations of the Hostel;
• Dealing with complaints or problems