Night Reception Manager
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A NIGHT RECEPTION MANAGER OVERSEES RECEPTION OPERATIONS TO ENSURE THAT TEAM MEMBERS ARE PREPARED AND WELL-INFORMED TO DELIVER OUR GUESTS AN EXCEPTIONAL EXPERIENCE FROM CHECK-IN THROUGH CHECK-OUT.

You will join and lead the night Front Office team, in the Reception areas of the hotel.
You enjoy delivering a VIP experience to every guest during night time operations, going above and beyond to make their stay a memorable one. You will be the main point of contact for all guests’ enquiries and complaints, emergencies and evacuations.
Are you an ambitious hotelier, with experience in leading a team? Do you have passion for exceptional customer service, excellent communication, complaint handling, and problem solving skills? Then this is the job for you!

Please refer the Job description for details