As a Night receptionist your nights will include anything from, managing reservations, taking payments, check-in & out guests, handling enquiries and complaints, patrolling and security walks, responding to Guest reviews, to cleaning our social areas and assisting the management team with the daily reporting and breakfast setup

WHAT SKILL YOU NEED:

• Checking guests in and out
• Are hardworking and enthusiastic
• Responding to guest queries via e-mail, telephone or in person
• Processing payments
• Offer guests great customer service
• Night auditing
• Ensuring the hotel and its guests are secure through the night
• Efficient transfer of information to staff members on the morning shift

WHO WE ARE LOOKING FOR:

Fluent spoken/written English (other languages are a bonus)

• Competent level of IT proficiency
• Ability to work on your own and as part of a team
• Friendly but professional work ethic
• Flexible availability
• Able to take initiative and remain calm under pressure
• Organised, helpful and friendly individual

Previous experience in a similar role within a hostel, solo customer facing roles or a background involving hospitality highly preferred.
Job Types: Part-time, Fixed term contract, Temp to perm
Pay: £12.90 per hour

Benefits:

• Discounted or free food
• Employee discount

Schedule:

• 8 hour shift
• Night shift
• Weekend availability

Ability to commute/relocate:

• London SE17 1JL: reliably commute or plan to relocate before starting work (required)

Work Location: In perso

Please refer the Job description for details