Job Ref: ST1115
Branch: St Mellion Estate
Location: St Mellion Estate, Cornwall
Salary/Benefits: Up to £16486.08 per year.
Contract type: Permanent
Hours: Part Time
Shift pattern: 2200-0600. 3 Shifts per week. Flexibility will be required to work a variety of days including weekends and bank holidays.
Hours per week: 24 hours per week
Posted date: 27/05/2025
Closing date: 29/06/2025

JOB PURPOSE SUMMARY

The main purpose of the Night Receptionist role is to support the Resort with the smooth running of the resort from 10pm to 6am daily. This is a hands on role requiring some general Night Porter duties as well as some Supervisor activities.

KEY RESPONSIBILITIES

• Maintain a professional and high quality service oriented environment at all times.
• To provide the highest quality of guest service standard with the aim to exceed expectations at all times, whether by operations or administration.
• To predominantly focus and manage front of house, our guest requirements and fulfil the necessary administrative duties.
• To ensure the hotel and its guests are safe and secure through the night hours.
• Ensuring that you are visible and accessible and show a presence throughout the hotel interacting with guests and staff alike.
• Act professionally for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.